Refund policy
Thank you for shopping at FeelAliens.com. We value your satisfaction and strive to ensure a seamless shopping experience. If you’re not entirely satisfied with your purchase, we’re here to help.
Returns
You have 4 days from the date you received your item to request a return.
To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
Certain items are non-returnable, such as [list items, e.g., custom orders, sale items].
Refunds
Once your return is received and inspected, we will notify you of the status of your refund.
If your refund is approved, we will process it to your original payment method within 4 business days.
Please note: Refunds may take additional time to reflect in your account depending on your payment provider.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at office@feelaliens.com.
Shipping
You will be responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
How to Start a Return
To initiate a return, contact us at office@feelaliens.com with your order number and details about the item you wish to return.
Please do not send your purchase back to us without contacting our team first.
Contact Us
If you have any questions about our refund policy, feel free to reach out to us at office@feelaliens.com.
Returns
You have 4 days from the date you received your item to request a return.
To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
Certain items are non-returnable, such as [list items, e.g., custom orders, sale items].
Refunds
Once your return is received and inspected, we will notify you of the status of your refund.
If your refund is approved, we will process it to your original payment method within 4 business days.
Please note: Refunds may take additional time to reflect in your account depending on your payment provider.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at office@feelaliens.com.
Shipping
You will be responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
How to Start a Return
To initiate a return, contact us at office@feelaliens.com with your order number and details about the item you wish to return.
Please do not send your purchase back to us without contacting our team first.
Contact Us
If you have any questions about our refund policy, feel free to reach out to us at office@feelaliens.com.